CUSTOMER SERVICE DIARY: RETURN POLICY

Dear diary,

Several people have expressed surprise about our return policy. I guess that makes sense because it is a bit unusual. It is better than all OEM return policies.

Why?

- Our cartridges perform according to the highest page-yield rating standards.

- We think a flawless ecommerce transaction with easy returns provides the best order experience.

- It provides security for those trying us out for the first time.

- All this cements savings, locking them in a solid steel bank vault guarded by trolls and dragons. They cannot be undermined.

What?

Complete satisfaction guarantee—return the cartridge within 1 year. This is plenty of time to ensure everything is working properly and is generally longer than it takes to use the whole cartridge.

PrintSaveRepeat.com/shipping-returns

Seems like it’s working so far; our customers have responded with massively positive reviews.

Until next time,

Customer service team